Incident management and incident reporting is a huge problem for healthcare professionals (HCPs). After all, incident reports are often associated with legal implications and therefore should be handled carefully. However, it’s also well known that automation can dramatically improve the way we work.
Below are several benefits of incident report software:
One of incident report software’s biggest benefits is that you can prioritise every incident submitted by one of your users . This means two things: first, each incident gets its own ticket number; second, this ticket number represents the priority level assigned to the incident by an HCP or their team leader (if they have one).This incident report software will allow users to submit incident reports as soon as they realise something is wrong. This way, whenever an incident occurs, the incident report software immediately prioritises it and helps you locate it as quickly as possible. You can then begin investigating the incident so you can figure out how it happened and what should be done about it.
2) More information
Another one of incident report software benefits is that many of them come with a structured incident reporting form. So you know exactly what kind of data should be included in each incident report submitted by your users. For example, this means that for every type of incident, from accidents to equipment failures, you will have a detailed template including everything that is known about the incident at the moment. This will make incident reporting easier for your HCPs, plus it will ensure all incident reports are submitted in a timely manner.
3) Tracking incidents in depth
The incident reporting form included in incident report software is just one of incident report software benefits. Another benefit is that once your users have submitted an incident report, you can easily keep track of every change to the incident through the automated incident management system. So when another user or group of users submits another incident report about the same incident, you won’t have to worry about information being wrong or out-of-date – instead, your new incident reports will automatically update existing ones so you always have accurate data at your disposal when it comes to an incident.
4) Better incident reports
Another incident report software benefit is that all incident reports submitted will be thoroughly checked. This way, every incident report will contain only accurate information that has been validated by several members of your team or department before being submitted as a final incident report. This means you can trust the incident reporting system and ensure it will help you identify incidents as quickly as possible. These detailed incident reports should also be easy to share with other users and groups of users thanks to their high-quality data and visual elements.
5) Legal assistance
Last but not least, incident report software can provide your organisation with legal assistance if necessary. This means the incident management system included in incident report software might come with specific forms or templates that users can fill out to help them get the incident legally resolved. This incident report software will then make sure data entered into incident reporting forms are valid and that all incident reports are submitted on time, which means you won’t have to worry about applying legal pressure at the right moment.
So if you want to make incident management simpler in healthcare, these five benefits of incident report software should be very helpful.